Legal
Privacy Policy
1. Scope
This policy applies to personal information submitted through smartxecosystem.com and information generated through normal use of the website. Depending on the context, Smart X Ecosystem FZC LLC and/or the relevant Smart X operating entity may be responsible for processing the information.
2. Information we collect
- Business contact information submitted through forms, including name, work email, organisation, role, country or region, phone number and project or review information.
- First-party website event data used for site operation and measurement. The current Smart X analytics implementation records UTC timestamp, event name and page path. It does not intentionally write IP addresses into the Smart X analytics CSV dataset.
- Technical server logs may separately be generated by the hosting or network provider for security and service operation.
3. Why we use information
We use submitted information to assess and respond to requests, route enquiries to the correct Smart X team, prepare site or programme discussions, conduct technical or funding reviews, maintain security and improve the website.
4. Legal basis
Depending on jurisdiction and context, processing may rely on consent, steps requested before entering a contract, performance of a contract, compliance with legal obligations or legitimate business interests that do not override applicable individual rights.
5. Sharing
Information may be shared within the relevant Smart X entities and with service providers or professional advisers where necessary for the stated purpose, security, compliance or legal obligations. Smart X does not sell personal information collected through this website to advertisers.
6. International processing
Smart X operates across jurisdictions. Information may therefore be processed outside the country in which it was submitted, subject to applicable legal requirements and appropriate safeguards where required.
7. Retention
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, business records, dispute handling, security or applicable legal obligations.
8. Your rights
Depending on applicable law, individuals may have rights to request access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights are not identical in every jurisdiction.
9. Contact
Privacy and data-protection enquiries may be sent to post@smartx.eco. See also the Data Protection Notice and Cookie Policy.